1. What materials are used in your kids' jewellery?
All our jewellery is made from hypoallergenic, nickel-free, and child-safe materials (like sterling silver, lead-free alloys, and soft silicone). Designed for comfort and durability!
2. How long does shipping take?
Orders are processed in 24-48 hours, with delivery in 7-10 business days (UK). International delivery times vary.
3. What’s your return policy?
We accept returns within 10 days of delivery for unused items in original packaging. Personalized items are final sale.
4. Are your products safe for sensitive skin?
Absolutely! We prioritize gentle, non-irritating materials perfect for delicate skin.
5. Do you offer gift wrapping?
Yes! Select "Gift Wrap" at checkout for a charming presentation (small fee applies).
6. Can I customize jewellery with my child’s name?
Of course! Many pieces (like necklaces/bracelets) can be personalized. Check product descriptions for options.
7. What’s the best jewellery for toddlers?
Our silicone bracelets, soft elastic necklaces, and lightweight acrylic tiaras are toddler-friendly!
8. How do I clean/maintain the jewellery?
Use a soft cloth for metals and avoid water exposure. Detailed care instructions included with each order.
9. What if my order arrives damaged?
Contact us within 48 hours at admin@kidsjewelleryshop.com with photos, and we’ll gladly replace it!
10. Do you ship internationally?
Yes! Rates and delivery times vary by location. Calculate costs at checkout.